Broadcast Support Engineer
Department: 61-155 - Broadcast - Broadcast Engineering
Employment Type: Permanent - Full Time
Location: India - Hyderabad
Description
We are seeking a motivated and technically skilled Broadcast Support Engineer to join our Technology team at DAZN’s Hyderabad office. The successful candidate will play a critical role in monitoring and supporting DAZN’s broadcast infrastructure, ensuring the reliable delivery of live sports content to millions of users across the globe.
This role requires strong technical knowledge of broadcast systems, playout, multicast IP networking, contribution, SRT and RTP transport protocols, and video/audio encoding technologies. The ideal candidate should have solid troubleshooting capability, be quick to respond during incidents, and provide detailed technical analysis supported by logs and evidence. The ideal candidate will be responsible for troubleshooting and resolving technical faults, maintaining critical broadcast systems, and working closely with internal teams and external vendors to ensure uninterrupted operations.
As this is a 24/7 operational environment, the role requires shift work and on-call support as part of a rota-based schedule.
What you'll be doing:
Broadcast System Monitoring:
Monitor DAZN’s critical broadcast and playout systems to ensure service availability and performance.
Continuously track system health, alarms, and operational status using monitoring platforms such as DataMiner, Grafana, and similar alerting tools.
Perform alert monitoring, troubleshooting, and escalation based on DataMiner alarms and system notifications.
Escalate issues proactively before they impact live services or scheduled events.
Technical Fault Resolution:
Act as an escalation point for operations teams in resolving technical faults affecting broadcast and production systems.
Diagnose and troubleshoot complex issues across playout, contribution, multicast IP networking, encoding, SRT/RTP transport stream
📌 Broadcast Support Engineer (India)
🏢 Dazn
📍 India