Duties and Responsibilities
Financial returns:
* Maintain files, records and reports as it pertains to: budgets, contacts,
planning activities, time lines, contracts, purchase orders and post meeting
notes. Complete forecasts, plans, and productivity reports for management.
* Participate in the preparation of the annual departmental operating budget
and financial plans. Monitor budget and upsell products and services while
minimising waste to increase revenue.
* Negotiate room prices, sell USPs and hotel services within approved
departmental booking guidelines.
* Monitors local competitors and compare their operation with his/her
operation
* Solicits business and follow up on referrals and potential sales leads
* Keeps aware of trends, systems, practices and equipment in audio visual
through trade literature, hotel show and site visits
* Provides direction on and conducts market research
* Maintain regular contact with IHG regional hotels and reservation networks
* Attends trade shows and sells conference space when directed
People:
* Works with DOS on manpower planning and management needs
* Works with DOS in the preparation and management of the Department’s budget
* Manage day to day sales activities and build relationship with team members
* Personally build clear and open lines of communication with intra
departments
* Build a team with different opinions, skills, experiences, and backgrounds;
leverage personal, cultural, and functional differences to optimize team
performance
* Create an setting that trains, develops, coaches and mentor’s team
members
Guest experience:
* Monitors competitors activities and assists in marketing intelligence
* Refers sales leads to appropriate personnel within the InterContinental
Hotels Group
* Sells to new, existing and prospective customers considering goals set forth
in the sales strategy, negotiating optimum rate for the benefit of the
business
* Services existing business through management of acc
📌 Sales Manager-Proactive (Bengaluru)
🏢 IHG
📍 Bengaluru