Role Purpose

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh
and welcoming’ for our guests after a busy day at work – creating a haven for
them to escape and relax in - or get a bit of last minute work done.

Key Accountabilities

* You’ll make sure our rooms are always at their best - we have standards - but
it’s down to you to make that room special and memorable for guests.
* Help guests - you’ll be happy to help if someone needs a toothbrush or
directions for example.
* Keep your supervisor updated on room service progress and alert them to any
repairs needed
* Safety aware – follow our established safety procedures at all times - and
wear protective equipment when needed.
* Be organised - keep on top of supplies and amenities and always try to
minimise waste.
* Reunite items with owners – and log any lost and found property.
* Look smart – wear your uniform with pride.
* Other ad-hoc duties – unexpected moments when we have to pull together to get
a task done.




* Monitor and control supplies and amenities, and minimise waste within all
areas of housekeeping.
* Report, turn in, and/or log all lost and found items according to established
procedures.
* Work as part of a team and communicate with other departments as per hotel
procedures to ensure excellent quality and service.
* May regularly assist with deep cleaning projects.
* May have turndown duties.
* May assist with other duties as assigned.

Key Skills & Experiences

* It’s a physical role and you’ll be on your feet most of the day, so fitness
is important.
* Strength – with occasional lifting of items up to 50 pounds / 23 kilograms
and or push/pulling heavy objects.
* You’ll might need to bend and kneel to complete some activities.
* Literacy skills - reading, writing and basic maths skills.
* Adaptable attitude to shifts – you may need to work nights, weekends and/or
holidays.

📌 Attendant Room (Zirakpur)
🏢 IHG
📍 Zirakpur