Job Summary
We are seeking an experienced Application Support Engineer (L2) to support, administer, and maintain NetSuite and related enterprise business applications. This is a hands-on application administration and support role focused on operational stability, user support, system configuration, access administration, incident resolution, and integration monitoring.
We are looking for a support professional who has administered and configured NetSuite in a production environment, while also having exposure to adjacent enterprise applications and integrations such as Workday, Salesforce, Boomi, SuiteScript support, APIs, middleware, or ERP data flows.

Shift timing - 6pm to 3am

Requirements
5+ years of experience in application support, ERP support, SaaS administration, or systems administration.
Hands-on NetSuite administration and configuration experience in a production environment.
Practical experience with user onboarding, offboarding, access changes, role management, permissions, security administration, workflows, saved searches, reporting, dashboards,



and rate table configuration.
Experience supporting business-critical applications and resolving L2 incidents and service requests.
Ability to work directly with business users, internal teams, and external vendors.
Strong troubleshooting, communication, documentation, and follow-through skills.
Ability to operate independently in a remote support model.
Nice to have
Salesforce administration or application support experience.
Workday administration or application support experience.
Boomi administration, monitoring, or integration support experience.
Exposure to ERP integrations, middleware platforms, APIs, data flows, or interface troubleshooting.
SuiteScript troubleshooting or support exposure for existing scripts. Development ownership is not required.
Experience supporting a global user base across multiple time zones.
Experience working in an IT service management workplace, including incident, requ

📌 Application Support Engineer (Mangalore)
🏢 Navsan
📍 Mangalore