Job Title: Security Skilled

Req ID: 61669

Job Function: Security

Posting Start Date: 14/08/2026

Posting End Date: 21/08/2026

Division: BT International

Job Location: IND-Rajarhat-DLF IT

Advertised Salary: Competitive

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About The Role

To manage and administer network security technologies for BT and its Global customers.

Customer facing role for security operational teams having hands-on experience on security product and support on IT Security based services to a specified group of external global/corporate customers encompassing Change and Incident Management, Customer services, enquiries, fault diagnosis/resolution and problem management.

Position is based out of Gurgaon 24x7 Global Security Operational Centre.

What You’ll Be Doing

Form an integral part of 24*7 rota to provide security in-life support
Be a Subject Matter Expert for technology & customer infrastructure network
Triage, Review,



and implement security specific changes in line with Customer security policies and change control processes.
Identifying areas of Service Improvement Program (SIP) for key clients and reducing incidents
Review code upgrade and test implement before rolling on to production
Review documentation Recognizes successful intrusions and compromises through review and analysis of relevant event detail information
To provide reactive incident support via Service Now , attending customer troubleshooting calls, providing detailed analysis and fixing issues within contractual obligation and SLA
Adhere to change and incident management process. Represent on CAB for complex technical issues
Drive new product launches & technology training
To ensure that all agreed communication, notification , updates are delivered in timely manner
Mentoring and supporting collegues with knowledge sharing on issues, technology platform

Essential Skills / Experience

Hands-on experience in operation and management of security infras

📌 Security Professional (Kolkata)
🏢 BT Group
📍 Kolkata