Company Description
ERP Logic is a global SAP cloud-based solutions company specializing in implementation and application services for large enterprises and mid-sized organizations. The company supports customers upgrading to SAP S/4HANA Grow, S/4HANA Rise, SAP Business ByDesign, and SAP ECC, and is among the top three SAP reseller partners worldwide for S/4HANA Grow and S/4HANA Rise. Founded in the US in 2009 and in India in 2011, ERP Logic has expanded to around 1,000 employees with offices across Europe, the Middle East, and Israel. With over 500 customers and long-standing SAP partnerships, ERP Logic offers deep expertise in ECC and S/4HANA, providing strategic guidance to organizations adapting their SAP S/4 ERP strategy. The company is privately held, profitable, and continues to grow in key global markets.

Role Description
Senior SAP GTS Specialist role involves maintaining, troubleshooting, and optimizing a company's international trade and customs operations. Senior SAP GTS Specialist skilled will handle daily incidents, manage system integration with ECC or S/4HANA,



and ensure legal compliance for import-export functions, sanctions screening, and customs declarations.

Key Responsibilities
Support SAP GTS processes including Compliance Management, Customs Management, Risk Management, Preference Processing, SPL Screening, Embargo Checks, and integration with ECC logistics processes
Provide L1/ L2/L3 production support for SAP ECC and S/4HANA applications
Analyze, troubleshoot, and resolve incidents within SLA
Perform root cause analysis (RCA) for recurring issues
Handle Service Requests and standard changes
Deliver minor enhancements and configuration updates
Support deployment activities and transport management
Coordinate with business users, functional teams, and technical teams
Participate in on-call support during business-critical periods
Ensure compliance with ITIL Incident, Problem, Change, and Release Management processes
Work with monitorin

📌 Senior SAP GTS Specialist (India)
🏢 ERP Logic Israel, SAP Partner
📍 India