Admissions Counsellor (BD Team)
Role Objective
The Business Development Team is responsible for acquiring enrollments by engaging with prospective learners from first contact through enrollment. The role focuses on converting intent into action, building a sustainable enrollment funnel, and expanding reach through both inbound and self-generated leads.
Roles and responsibilities
Own all inbound inquiries across calls, email, WhatsApp, chat, and web forms, ensuring timely response and consistent follow-through until enrollment or clear closure.
Engage prospects in structured discovery conversations to understand their goals, background, readiness to enroll, and decision-making constraints.
Lead sales discussions with clarity and purpose, guiding prospects toward informed and timely enrollment decisions.
Present program offerings transparently and confidently, covering structure, duration, fees, certification value, learning outcomes, and expectations.
Connect learner needs with relevant program benefits, clearly explaining how the offering aligns with their academic, professional,



or career goals.
Address questions and concerns around pricing, workload, credibility, timelines, and outcomes with honesty, data, and confidence.
Drive enrollments using clear next steps, timely follow-ups, and well-defined closure conversations.
Build and manage a strong enrollment funnel, ensuring every lead is actively progressed, reviewed, or intentionally closed.
Maintain discipline within the pipeline by documenting interactions, tracking next actions, and avoiding stagnant or unworked leads.
Proactively generate leads through LinkedIn outreach, referrals, qualified networks, and personal prospecting efforts.
Follow up consistently and thoughtfully to keep prospects engaged until they enroll, opt out, or move into long-term re-engagement cycles.
Take ownership of assigned enrollment targets, regularly reviewing performance and adjusting outreach strategies to stay on track.
Mainta

📌 Admissions Counselor (India)
🏢 UniAthena
📍 India