About MansionHaus
MansionHaus is a heritage boutique stay where every guest is welcomed like they’re arriving at a friend’s beautiful home. We’re looking for someone who genuinely loves people and believes that exceptional hospitality is created through thoughtful, personal moments.

The Role
As our Property Host, you’ll be the face of MansionHaus. Your mission is simple: make every guest feel at home. From welcoming arrivals to curating memorable experiences, you’ll ensure every stay is effortless, warm, and unforgettable.

The Property Host is a full-time, on-site role based in Goa, India. This role involves welcoming guests, managing check-ins and check-outs, and ensuring a smooth and thoughtful guest experience aligned with MansionHaus’ values of conscious hospitality. Day-to-day responsibilities include coordinating room readiness with housekeeping, assisting with reservations and inquiries, overseeing F&B; service delivery and proactively addressing guest needs and feedback.



The Property Host will collaborate with the food & beverage and sales teams to support on-site experiences, events, and upselling of services where appropriate. The role also includes maintaining accurate guest records, providing local recommendations, and helping create a warm, respectful environment for guests and team members.

Qualifications
Solid Communication skills, including clear verbal and written interaction with guests and colleagues.
Proven Customer Service experience, with the ability to handle inquiries, resolve issues, and deliver courteous, guest-centric support.
Ability to provide and receive Training, including learning property standards and helping onboard new team members.
Basic understanding of Food & Beverage operations, with the ability to coordinate with the F&B; team and support guest dining experiences.
Sales skills to responsibly promote property services, experiences, and special offerings that enhance guest stays.
Prior hospitality, hotel, or boutique property

📌 Property Host I Guest Experience I Boutique Hospitality (India)
🏢 MansionHaus
📍 India