Centre Manager (Mumbai)

Centre Manager (Mumbai)

15 Aug
|
Tattva Wellness
|
Mumbai

15 Aug

Tattva Wellness

Mumbai

Tattva Wellness Spa – India’s Largest Wellness Services Brand
Position: Center Manager
Reporting To: Cluster / Regional / City Manager
Other Open Locations: Goa, Hyderabad, Pune, NCR
, Ahmedabad, Belgavi

About Tattva Wellness
Tattva Spa is India’s largest and most trusted wellness spa and beauty services brand, with 105+ spas across 40+ cities located in premium hotels, resorts, and airports.
With over 700 employees and 1,000,000+ guests served, Tattva is dedicated to rejuvenating lives by delivering exceptional wellness experiences. Our philosophy is straightforward — helping people “Live more, Do more.”
Website: www.tattvaspa.com
Role Overview
As a Center Manager, you will be the complete business owner of the spa center. This is not just an operations role — you will be responsible for driving revenue, profitability, guest satisfaction, and team performance.
You will play a key role in ensuring smooth daily operations while also identifying growth opportunities, improving customer experience, and leading your team to achieve business goals.
Key Responsibilities: -




Own overall center performance including revenue, profitability, costs, and achievement of business targets
Drive revenue growth through services, memberships, retail sales, and local marketing initiatives
Ensure smooth day-to-day operations while maintaining brand SOPs, hygiene, service quality, and audit compliance
Monitor budgets, control costs, manage inventory, and track key business KPIs for performance improvement
Deliver exceptional guest experience, handle escalations, and drive guest retention and positive reviews
Build and maintain strong relationships with hotel/resort partners and external stakeholders
Lead, manage, hire, and develop the center team to ensure high performance and productivity
Conduct performance reviews, training, and foster a culture of accountability and service excellence
Manage scheduling, resource utilization, and ensure efficient operational planning
Oversee MIS reporting and

📌 Centre Manager (Mumbai)
🏢 Tattva Wellness
📍 Mumbai

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