At Konecranes, we believe that excellent customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

Konecranes is a global leader in material handling solutions, trusted by industries worldwide to lift, move, and handle what the world needs. With over 17,000 professionals across 50+ countries, and listed on Nasdaq Helsinki (KCR), Konecranes is the world’s leading provider of lifting equipment services and industrial cranes. Our offerings for ports and terminals are the most comprehensive in the industry.

We are ISO 14001 and ISO 45001 certified, serving diverse sectors including Automotive, Aerospace, Metals, Mining, Power, Oil & Gas, Shipyards, Waste to Energy, and more.

Konecranes in India:

Established in 2007,



Konecranes India has grown through strategic acquisitions and now operates a state-of-the-art manufacturing facility in Jejuri, Pune, capable of producing cranes over 1000 tonnes. Our Indian operations include:

Industrial Services & Equipment
Port Solutions
Technology Services (Captive Business Service Centre) supporting global internal customers through:
Engineering Services
IT Services
Procurement Service Centre
Over 500 experts work in Technology Services, driving excellence across global operations.

Global IT Technical Support Team Member is part of the Global IT Service Delivery team that provides Technical and Software distribution services globally 24* 7 in English.

Key Responsibilities:

IT Request Management:

Handle all IT service requests logged via the IT ticketing tool, including classification, approval routing, assignment to L2/L3 support, and follow-up until resolution.
Incident Assessment & Escalation:

Ev

📌 Trainee – Global IT Technical Support (Pune)
🏢 Konecranes
📍 Pune