We are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being India’s most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and seafood

Think you have what it takes to be the magic ingredient in the recipe that is Licious? Read on...

Have you got an awesome appetite for ?

I. Team & People Management
● Supervise and manage a workforce of 100+ delivery riders and 30+ hub staff (including packers and support crew).
● Build a motivated, high-performing team through structured training, coaching, and performance management.
● Drive engagement by maintaining open communication, resolving conflicts, and fostering a
harmonious work culture.
● Lead the recruitment and onboarding process for riders and hub staff as per business needs.
● Conduct interviews, induction, and on-the-job training for current team members.

II. Operational Excellence




● Ensure smooth functioning of hubs by implementing and enforcing Standard Operating Procedures (SOPs).
● Plan and optimize resource allocation to ensure cost-effective and timely order fulfillment.
● Maintain high service levels through proactive issue resolution, contingency planning, and
on-ground supervision.
● Monitor hub dispatch accuracy, on-time delivery, and rider performance to exceed customer
expectations.

III. Process, Compliance & Safety
● Uphold safety and compliance standards at hubs and during delivery operations.
● Ensure adherence to company policies, delivery protocols, and local regulatory requirements.
● Create and deploy CAPA for customer escalations and complaints with urgency and empathy.

IV. Performance Monitoring & Reporting
● Analyze operational metrics (e.g., delivery time, order accuracy, rider productivity) to identify bottlenecks and improvement opportunities.
● Prepare and present performance reports

📌 Area Manager, Chandigarh
🏢 Licious
📍 Chandigarh