15 Aug
|
Innova ESI
|
Hyderabad
15 Aug
Innova ESI
Hyderabad
ServiceNow Test Manager – ATF
Location: Hyderabad | Bengaluru | Chennai
Experience: 7+ Years
Role: ServiceNow Test Manager / QA Lead – ATF
Job Summary
We are looking for an experienced ServiceNow Test Manager with 7+ years of software testing experience and strong hands-on expertise in ServiceNow Automated Test Framework (ATF). The ideal candidate will have a strong background in manual testing, ServiceNow application testing, test strategy, automation, team leadership, and Agile QA processes.
The candidate will be responsible for leading ServiceNow testing activities across ITSM, CSM, Custom Applications/App Engine, and Integrations, while driving automation initiatives using ATF and ensuring high-quality releases.
Key Responsibilities
Lead end-to-end testing activities for ServiceNow implementations, enhancements, upgrades, and integrations.
Develop and execute comprehensive test strategies, test plans, test scenarios, test cases, and test scripts.
Provide solid hands-on expertise in ServiceNow Automated Test Framework (ATF).
Design, develop, maintain,
and execute ATF automated test cases and test suites.
Identify suitable manual test cases for automation and drive continuous improvement of test coverage.
Perform and oversee manual testing across ServiceNow modules and custom applications.
Test ITSM modules, including Incident, Problem, Change, Request, Service Catalog, Knowledge, and related workflows.
Experience with Customer Service Management (CSM) testing is required.
Test Custom Applications and ServiceNow App Engine solutions.
Validate ServiceNow integrations with external systems, APIs, databases, and enterprise applications.
Lead functional, integration, regression, system, smoke, sanity, and end-to-end testing.
Manage defect identification, logging, prioritization, tracking, and closure using appropriate defect management tools.
Review requirements and business processes to identify testing requirements and potential risks.
Collaborate with developers,
📌 ServiceNow Test Manager – ATF (Hyderabad)
🏢 Innova ESI
📍 Hyderabad