Role : (in 100 to 150 words) Participate in consulting assignments, identify and
mentor Six Sigma and Lean projects, and drive process improvement activities and
business transformation in the customer service vertical. Reports into : (RM
Designation) AM/DM QPE Job Responsibilities : (Must have) (min 8 pointers & max
12) • Participate in PEx. consulting assignments • Identify and mentor Six Sigma
and Lean projects • Conduct Value Stream Mapping/Process Mapping • Ensure
compliance with ISO 9001/ 27001 standards • Drive process improvement activities
• Lead business transformation initiatives • Promote and drive the Six Sigma
culture and initiatives • Mentor Green Belt trainees • Recommend
new/improvements to delivery models • Manage large scale transformation
engagements Job Responsibilities : (Desired) (max 2)



• Collaborate with
cross-functional teams • Provide insights and recommendations to senior
management Criteria : (Must have) (Max 4 pointers) • Six Sigma Green/ Black belt
certification • Minimum 10 years of relevant work experience in process
excellence • Experience in large scale transformation engagements • Valuable
understanding of Lean Six Sigma Analysis tools • Knowledge of ISO 9001/27001
compliance Criteria : (Desired) (Max 2 pointers) • Experience in the customer
service vertical • Proven track record of mentoring and developing teams Shifts
timings: UK shift Week Off : 5 working days Transport : No

📌 Quality Process Excellence Supervisor (India)
🏢 Hexaware
📍 India