About Paytm:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology

About the Role

At Paytm, we are building the next generation of intelligent payment experiences for millions of users.

We are looking for an AI-first Senior Product Manager who combines exceptional product thinking,
customer empathy, UX sensibility, and execution excellence with a strong understanding of contemporary AI
capabilities.

You will own high-impact consumer journeys across UPI payments, onboarding, mandates,
and engagement, while identifying opportunities where AI can simplify experiences, automate
workflows, and solve customer problems at scale.

You will work closely with Engineering, AI/Data Science, Design, Analytics, Risk, Operations, and
Business teams to build products that are intuitive, reliable,



and loved by customers.

If you are passionate about building products, experimenting with AI, solving complex customer
problems, and delivering measurable business impact, we'd love to hear from you.

What You will Own

* Define the product vision, strategy, and roadmap for consumer-facing UPI experiences.
* Own critical customer journeys across UPI onboarding, payments, mandates, payment management, and engagement.
* Identify opportunities to leverage Generative AI and AI Agents to simplify customer journeys, improve payment success, and automate internal workflows. * Design AI-powered experiences such as intelligent assistants, conversational interfaces, recommendation systems, and workflow automation.
* Partner with Design to build simple, intuitive, and delightful user experiences. *Translate customer pain points into product opportunities backed by user research and data.
* Prioritize the roadmap using

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