Location: Mumbai
Experience: 5–10+ Years
Industry: Air Freight Forwarding / Airline Cargo / Logistics
Employment Type: Full-Time
Job Summary
We are looking for an experienced Sales & Operations Manager – Air Freight with strong exposure to Air Freight Forwarding, Airline Cargo Operations, Cargo Sales, and Business Development.
The candidate will be responsible for business development, customer acquisition, sales growth, key account management, and end-to-end air freight operations. The ideal candidate should have a strong network within the air cargo industry, including freight forwarders, airlines, GSAs, exporters, importers, CHA/customs brokers, consolidators, and logistics stakeholders.
The role requires a commercially focused professional who can independently generate business while ensuring smooth, timely, and profitable execution of air freight shipments.
Key Responsibilities
· Develop and execute sales strategies to grow the company’s air freight business in Mumbai and other key markets.
· Build and maintain robust relationships with airlines, GSAs,



freight forwarding agents, CHA/customs brokers, airport cargo terminals, and other industry stakeholders.
· Identify potential customers and convert leads into long-term business relationships.
· Manage air freight sales enquiries, quotations, negotiations, and commercial proposals.
· Negotiate competitive rates and space commitments with airlines, GSAs, and service providers.
· Monitor airline capacity, market freight rates, routing options, and transit times.
· Achieve assigned monthly and annual sales, revenue, tonnage, and profitability targets.
· Manage and grow existing customer accounts through regular engagement and service improvement.
· Oversee end-to-end air freight operations from booking through final delivery.
· Coordinate with airlines, airport cargo terminals, transporters, CHA, customs brokers, and internal operations teams.
· Ensure timely cargo booking, acceptance, documentation, customs coord

📌 Sales & Operations Manager – Air Freight (Mumbai)
🏢 Sentro Group
📍 Mumbai