About Saras AI Institute:

Saras AI Institute is building the world's first AI-only higher education institution, empowering students and working professionals with industry-relevant AI education. We are looking for a proactive and technically strong Lab Administrator / Level 2 Support professional to manage our cloud-based learning environments, ensure seamless lab operations, and provide technical support for students, faculty, and internal teams.

Key Responsibilities:

Lab Administration & Technical Support
Manage, configure, and maintain cloud-based coding labs and development environments.
Provision, monitor, and troubleshoot cloud infrastructure across AWS, GCP, or Azure.
Ensure lab environments are stable, secure, and available before every class or workshop.
Diagnose and resolve Level 2 technical issues related to cloud infrastructure, development environments, networking, and user access.
Perform regular maintenance, updates, patching, and system health checks.
Support live classes by providing timely technical assistance and minimizing downtime.




Monitor platform performance and proactively identify potential issues before they impact users.
Automation & Infrastructure
Develop Python scripts to automate provisioning, deployment, monitoring, and routine administrative tasks.
Work with Docker containers and development workflows to maintain consistent lab environments.
Manage source code and configuration using Git and version control best practices.
Assist in improving operational efficiency through automation and process improvements.
Communication & Stakeholder Coordination
Provide proactive updates on lab readiness, maintenance activities, incidents, and release schedules.
Ensure faculty, students, and internal stakeholders are informed about planned changes, outages, and expected resolution timelines.
Gather technical requirements from instructors and translate them into fully functional lab environments.
Maintain explicit technical documentation, knowledg

📌 Level 2 Support – Cloud (Gurugram)
🏢 Saras AI Institute
📍 Gurugram