This is an exciting opportunity to join our Digital Transformation team as a Clinical Systems Support Floorwalker, supporting staff across Shrewsbury and Telford Hospital NHS Trust and wider Group locations as we introduce and improve clinical digital systems.
You will play a visible, hands-on role in helping colleagues feel confident using new digital workflows in live clinical and operational settings. Working closely with trainers, project teams and frontline services, you will provide practical support, answer routine queries, reinforce training and escalate issues where needed.
If you enjoy working with people, solving problems, learning new systems and making a real difference to how digital tools support patient care, this role offers a fantastic opportunity to be part of meaningful digital change across our hospitals and community services.
Main duties of the job
The Clinical Systems Support Floorwalker provides visible,
practical frontline support to staff during the implementation and optimisation of clinical systems across Shrewsbury and Telford Hospital NHS Trust and the wider Group, including Shropshire Community Health NHS Trust. The post holder helps staff adopt new digital workflows safely and effectively by offering on-site and remote guidance, resolving routine issues, reinforcing training, and escalating more complex problems through agreed support routes.
Working for your organisation
Our Digital Team at The Shrewsbury and Telford Hospital NHS Trust offers a dynamic and highly collaborative workplace, bringing together clinical, technical, administrative and training expertise to deliver meaningful transformation. We pride ourselves on a strong team culture, where multidisciplinary working is the norm and colleagues support one another to solve problems and improve care.
Working within the team provides a unique opportunity to be part of a forward-thinking digital transformation journey, focused on moving to fully integrate
📌 Clinical Systems Support Floorwalker (Bengaluru)
🏢 The Shrewsbury and Telford Hospital NHS Trust
📍 Bengaluru
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