The Senior Business Analyst & Solution Lead – Order to Cash, Global Trade & Service (SAP SD/GTS) is responsible for global ownership of Order-to-Cash (OTC), Trade Compliance, Logistics Execution, and Service Management business processes. The role serves as a strategic business partner, SAP functional expert, solution architect, and transformation lead, driving business process optimization, SAP solution strategy, governance, and SAP S/4HANA transformation initiatives. The position acts as the bridge between business stakeholders, SAP support partners, implementation providers, and IT leadership to deliver scalable, compliant, and industry-leading solutions. With 12–15 Years SAP Experience as BA ,8+ Years SD/GTS Consulting and experience in Global Sales & Supply Programmes.
Business Process Ownership
Own And Lead Global Business Processes Across
Order-to-Cash (OTC)
Chance Management
Customer Master Governance
Sales Order Processing
Pricing and Rebates
Available-to-Promise (ATP)
Delivery Processing
Billing and Invoicing
Returns Management
Export Control
Customs Management
Embargo Screening
Trade Classification and Compliance Governance
Service Operations
Warranty Management
Installed Base
Service Orders
Service Contracts
Field Service Processes
Solution Design & Consulting
Lead global business workshops and requirements gathering.
Develop future-state business process models.
Prepare and review functional specifications.
Design and govern integration requirements.
Review technical designs and solution architecture.
Lead User Acceptance Testing (UAT).
Support deployment planning and hypercare activities.
Govern AMS providers and implementation partners.
SAP S/4HANA Transformation
Support SAP S/4HANA transformation and RISE with SAP initiatives.
Drive fit-to-standard workshops and proc
📌 Senior Business Analyst (Bengaluru)
🏢 Viceroy Engineering
📍 Bengaluru
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