Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.
Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.
The role in one line
You own a Fynd TMS customer end to end - from the first solution discussion in the sales cycle, through design and go-live, and then as the person accountable for that account running well and growing.
Why this role exists
Fynd TMS sells into enterprise retail, distribution and 3PL operations where no two logistics networks look alike.
Deals are won on whether we can credibly map a customer's dispatch reality - hubs, zones, rate cards, fleet mix, SLAs, COD, returns - onto the product, and then actually deliver it.
What You'll Own
Presales and solutioning
Join sales conversations as the product and logistics authority: run discovery on the customer's current dispatch flow, systems landscape and pain points.
Build and deliver tailored demos and pilots - not the generic deck, but the customer's own network configured in the product.
Own the solution narrative in RFPs, RFIs and proposals; write the solution and scope sections of the SOW.
Do gap analysis between customer requirements and current product capability. Decide what is configuration, what is customization, and what is a genuine "no" - and say so early.
Size effort and feasibility with engineering before commitments are made, so we don't sell what we can't ship.
Requirements to enginee
📌 Solution Architect (Mumbai)
🏢 Fynd
📍 Mumbai