This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by team-oriented colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team, and help us make significant contributions to the world. Responsibilities: Revenue attainment: Support revenue attainment for LSI stock-and-sale businesses comprising chemicals, consumables, Equipment etc. through rigorous back-order management, close coordination with cross-functional teams including Planning & Procurement, GC Manufacturing sites, Channel Management, Commercial team, AR,



Warehousing & Distribution team etc.The Customer Segment would involve lot of Direct and Key Customer Accounts of those businesses. Order management: Oversee the overall process of receipt of customer orders through POs / Web based orders / emails, order validation of Direct Customers ,Key Customers , order entry into SAP and onward execution of the same. Exercise necessary controls w.r.t. backorder hygiene, order completeness, customer promise date, pricing / taxation / related checks etc. Customer service: Oversee the process of customer service & related interfaces with customers including understand customer requirement & expectations and drive fulfillment of the same through effective, timely and ongoing customer communications w.r.t. order acknowledgment, order visibility, shipment visibility, promise dating, special conditions etc. Drive customer engagement programs & differentiated customer services w.r.t. Focus Accounts, Key Accounts, Platinum accounts etc. Driving Cus

📌 Assistant Manager (Mumbai)
🏢 Thermo Fisher Scientific
📍 Mumbai