Role Description
BA / Consultant I | Grade B3 | India Role Overview Role / Grade / Location BA / Consultant I | B3 | India Discovery Track Discovery Support / Process Documentation Role Summary Supports CXI Discovery through current-state documentation, workshop notes, analysis support, process documentation, and follow-up tracking across assigned discovery tracks. CXI Discovery Scope Current-state assessment, process documentation, workshop support, analysis support, meeting notes, action-item follow-up, and repository maintenance. Key Responsibilities
Capture workshop notes, decisions, action items, business rules, assumptions, and open questions.
Create and maintain process maps, current-state documentation, assessment notes, and discovery artifacts.
Assist with research, data gathering, process analysis, and preparation of summary findings.
Maintain document repositories and ensure traceability between workshops, findings, and deliverables.
Support Consultants and BA Leads with analysis, follow-ups, and presentation-ready content. Required Qualifications
2-5+ years in consulting, business analysis, PMO, or project coordination.
Healthcare domain experience is required, with healthcare payer, claims, member experience, G&A;, audit, or regulatory workflow exposure preferred based on track assignment.
Robust documentation, analytical, organization, and written communication skills.
Familiarity with process mapping, requirements documentation, and Microsoft Office tools.
Experience supporting workshops and distributed delivery teams preferred. Key Competencies / Deliverables Competencies: Documentation, workshop support, current-state assessment, process analysis, research, follow-up tracking, attention to detail. Primary deliverables: Workshop notes, action tracker inputs, process maps, assessment notes, findings log, repository artifacts.
Skills
Business Analysis, Compliance Management, Microsoft Office, Market Research, Workshop Facilitation, Requirements Gath
📌 Consultant I (Bengaluru)
🏢 UST
📍 Bengaluru