Job Description
Role: CDS EMPOWER Administrator / Application Support
Required Technical Skill Set:
CDS EMPOWER Administrator professional responsible for managing, supporting, configuring, and maintaining Waters Empower Chromatography Data System (CDS) in a regulated GxP environment. The role ensures system availability, user administration, instrument connectivity, data integrity, compliance, and support for laboratory operations while collaborating with QA, QC, Validation, and IT teams.
Desired Experience Range: 4–6years
Location of Requirement: PAN India

Desired Competencies
Must-Have
Functional
Strong understanding of Chromatography Data Systems (CDS) and laboratory workflows.
Experience in Empower Administration and Application Support.
Knowledge of pharmaceutical QC laboratory processes.
Experience in Incident, Problem, Change, and Service Request Management.
Understanding GxP, FDA, ALCOA+, and Data Integrity requirements.
Experience supporting audit and regulatory inspections.
Strong stakeholder management and communication skills.
Technical




Hands-on experience with Waters Empower 3 Administration.
User, Group, Role, and Privilege Management.
Instrument integration and node configuration.
Project creation and management.
Backup, restore, and disaster recovery support.
Experience supporting Empower upgrades, patches, and migrations.
Audit trail review and data integrity monitoring.
Knowledge of Oracle and SQL databases.
Experience with Empower Security Management.
Troubleshooting instrument connectivity and application issues.
Basic Windows Server administration knowledge.
Familiarity with Active Directory integration.
Specific Skills and Expertise:
Strong troubleshooting and root-cause analysis skills.
Ability to manage multiple priorities and support activities.
Experience creating SOPs, work instructions, and technical documentation.
Valuable understanding of laboratory systems validation.
Effective collaboration with global teams and vendors.
General
Strong

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