15 Aug
|
zenith suites
|
Vrindavan
15 Aug
zenith suites
Vrindavan
Guest House Manager – Operations, Front Desk & Revenue
Location: Purohit Para, Vrindavan, Uttar Pradesh
Property: 14-Room Guest House | Near Banke Bihari Temple
Employment Type: Full time | On-site
Experience: 3–7 years preferred
Industry: Hospitality / Guest House / Boutique Hotel / Vacation Rental
About the Role
We are looking for a hands-on Guest House Manager to take responsibility for the day-to-day operation of a 14-room guest house near Banke Bihari Temple, Vrindavan.
This is a multi-functional operational management position.
The successful candidate will be responsible not only for supervising the property, but also for directly handling front desk operations, reservations, guest communication, PMS updates, OTA management, housekeeping coordination, staff supervision, maintenance coordination, inventory, revenue and daily reporting.
This is not a role limited to sitting at a reception desk or supervising other employees.
We are looking for someone who is comfortable personally stepping into operational functions whenever required,
particularly during periods of high occupancy, staff shortages, absenteeism, emergencies or other operational constraints.
The successful candidate should have an owner's mindset: take responsibility, identify problems, solve them quickly and ensure that the property continues to operate smoothly even when resources are limited.
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Core Responsibilities
1. Front Desk & Guest Handling
The Manager will be directly responsible for front-office operations, including:
- Managing the front desk/reception.
- Personally handling guest check-ins and check-outs.
- Welcoming guests and explaining property facilities and policies.
- Handling guest requests, questions and complaints.
- Verifying guest identification and completing required registration procedures.
- Handling room allocations.
- Coordinating early check-ins and late check-outs.
- Handling guest payments and providing receipts where applicable.
- Managing keys/acces
📌 Guest House Manager – Operations, Front Desk (Vrindavan)
🏢 zenith suites
📍 Vrindavan