POSITION SUMMARY

Provide general spa orientation to guests upon arrival, such as the location and
use of locker rooms, lounge areas, and hospitality stations. Offer guests
amenities such as water, juice, or heated neck pillows. Answer questions about
general property information and amenities. Escort guests to and from treatment
rooms. Check computer for updates and changes to schedule regularly throughout
the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker
room, and lounge areas. Dispose of trash and dirty linens in the proper area.
Secure supplies and equipment at the end of each shift. Stock towels, linens,
supplies, and amenities in the locker room, lounge areas, and hospitality
stations.

Report accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Follow all company policies and procedures;
ensure uniform and personal appearance are clean and professional; protect
company assets. Anticipate and address guests’ service needs; thank guests with
genuine appreciation.



Speak with others using transparent and professional language.
Develop and maintain positive working relationships with others. Comply with
quality assurance expectations and standards. Reach, bend, twist, pull, and
stoop; move, lift, or carry objects weighing less than or equal to 10 pounds;
stand, sit, or walk for an extended period of time. Perform other reasonable job
duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and

📌 Spa Therapist (Ernakulam)
🏢 Marriott
📍 Ernakulam