Senior Trade Support Engineer - Production Trading Support
Experience: 5–7 years
Location: Bangalore (in office)
Team: Trading Operations / Production Support
Shift: Rotational, aligned to market hours (includes early starts and extended coverage for overseas sessions)

About the Role
We are looking for a Senior Trade Support Engineer to own the day-to-day stability of our trading platform. This is a hands-on production role sitting between the trading desk, engineering, and the exchanges - you will be the first line of defence when order flow behaves unexpectedly, and the person who makes sure it doesn't happen twice.You will be expected to debug on live systems, read logs and code, script your way out of repetitive work, and push permanent fixes back into the platform.

What You'll Do
Live market support
Own start-of-day readiness: exchange connectivity, session logins, reference and static data, risk limit loads, market data feeds, and go/no-go sign-off before the open.
Monitor order flow, fills, rejects,



and latency in real time; investigate and resolve issues on live trading systems during market hours.
Act as first point of contact for traders on order state, execution discrepancies, connectivity problems, and platform behaviour.
Run end-of-day processes: trade capture, drop-copy reconciliation, position and P&L; checks, break investigation, and downstream file delivery.
Exchange and vendor interface
Liaise with exchanges and clearing members on connectivity, order rejects, mock trading and conformance sessions, circuit-breaker events, and settlement queries.
Coordinate exchange change notices - protocol upgrades, contract and symbology changes, holiday calendars, session timing changes - and ensure the platform is tested and ready ahead of go-live.
Engineering and automation
Automate recurring checks, reconciliations, and manual runbook steps using Python and shell scripting.
Maintain and improve runbooks, escalation matrices, and knowledge base documentation.
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📌 Senior Production Support Engineer (Bengaluru)
🏢 Zanskar Research
📍 Bengaluru