We are seeking a Quality Analyst - SDET with approximately 3 years of QA experience, including at least 3 years of strong hands-on automation experience in Selenium and REST API automation. The ideal candidate will design and maintain scalable automation frameworks for both UI and API layers, integrate automation into CI/CD pipelines, and drive quality engineering best practices in Agile environments.

What You’ll Do

Test Strategy & Planning
Define overall test strategy across functional, UI automation, API automation, regression, and integration testing.
Develop release-level test plans and quality gates.
Define entry/exit criteria and automation roadmap.
Ensure alignment with Agile/Scrum methodology.
Automation Governance
Oversee Selenium automation framework health.
Improve automation coverage and reduce manual regression.
Ensure REST API automation coverage.
Integrate automation suites into CI/CD pipelines.
Reduce flaky tests and improve test stability.
Functional & Domain Oversight
Ensure complete test coverage for complex workflows and integration flows.
Support SIT, UAT,



and production validation.
Maintain robust requirement-to-test traceability (RTM).
Defect & Risk Management
Lead defect triage meetings.
Analyze defect trends and identify systemic issues.
Ensure minimal production defect leakage.
Define risk mitigation strategies for high-impact releases.
Stakeholder Communication
Act as primary QA point of contact for Product, BA, and Engineering teams.
Provide quality metrics and dashboard reporting.
Present automation progress and release readiness.
Collaborate with DevOps for CI/CD optimization.
TMC / Travel Domain Advantage
Experience in Travel Management Company (TMC) environments.
Understanding of booking lifecycle platforms and mid-office/back-office systems.
Knowledge of ticketing, exchanges, refunds workflows.
Experience with reconciliation and financial validations.
Familiarity with GDS integrations (Amadeus, Sabre, Travelport).

What We’re Looki

📌 Job Posting Title Quality Analyst – SDET (Bengaluru)
🏢 American Express Global Business Travel
📍 Bengaluru