About IIDE
IIDE is India’s most trusted digital marketing school, offering Digital Business government-recognized programs across online, offline, and postgraduate formats. We work closely with colleges to deliver industry-aligned education that prepares students for real-world careers.

About the Role
The Associate - College Operations & Student Success represents IIDE at partner colleges and is responsible for day-to-day academic coordination, student support, and program execution. The role involves close collaboration with faculty, college stakeholders, and students to ensure smooth academic delivery and a positive student experience across the program lifecycle. This is a hands-on execution role ideal for someone who enjoys coordination, communication, and working closely with students.

What You'll Do:

College Operations, Academic Delivery & Student Success

Represent IIDE on ground at designated partner colleges and manage day-to-day coordination with faculty, academic teams, trainers, and college authorities.
Ensure timely setup and uninterrupted operation of classrooms,



LMS, Zoom sessions, Wi-Fi, and academic tools, in compliance with academic standards.
Serve as the primary point of contact for academic and program-related student and college queries, achieving a 24-hour TAT for resolution.
Monitor, maintain, and report on batch attendance performance, assignment and project submissions, internal and external examination completion, and fee collection status.
Identify at-risk students and proactively intervene to reduce drop-off risks and improve retention, satisfaction, and overall student experience.
Ensure a 100% response rate across Subject Evaluation, CSAT, and NPS feedback forms.
Identify operational or academic issues and escalate to internal teams with proper documentation until resolution.
Ensure accuracy and timely reporting of academic, engagement, and fee-related data.

College Partnerships & Admissions Support

Coordinate and support day-to-d

📌 Associate Program Coordinator (Mumbai)
🏢 IIDE- The Digital School
📍 Mumbai