Software Development Engineer 2 – Fulfilment
About Urban Company
Urban Company is Asia's largest tech-enabled home services marketplace, operating across India, UAE, Singapore, and Saudi Arabia. Customers use our platform to book a wide range of services — beauty and grooming, cleaning, plumbing, carpentry, appliance repair, painting, and more — delivered at home, at a time of their choosing. Behind this straightforward promise sits a deep technology stack that matches millions of customers with trained, background-verified service partners while guaranteeing a standardised, high-quality, and reliable experience every single time.

About the Fulfilment Team
The Fulfilment team sits at the heart of Urban Company's marketplace — we make sure every customer gets the right service, from the right partner, at the right time. We do this through three core charters:
- Planning & Shaping: Efficiently planning supply to meet forecasted customer demand, and intelligently shaping that demand to meet business goals.
- Capacity Management:



Managing partner time and computing real-time availability of UC services for any given time slot, customer location, business category, and skill requirement.
- Allocation & Recovery: Assigning the most suitable partner for each job while maintaining fairness in partner earnings, and protecting customer experience in cases of no-shows, cancellations, or partner unavailability.
These are classic marketplace optimization problems — forecasting, matching, scheduling, and real-time recovery — solved at the scale of millions of monthly service requests.

Job Description: SDE-2
We are looking for experienced Software Development Engineers (SDE-2) to join our Fulfilment team. You will work on complex, high-impact engineering challenges — the systems you build directly determine whether a customer's booking is fulfilled seamlessly and whether a partner earns fairly. If you enjoy problems that blend distributed systems, optimization, and real-world operational

📌 Software Development Engineer 2 – Fulfilment (Gurugram)
🏢 Urban
📍 Gurugram