Customer Service Representative (India)

Customer Service Representative (India)

15 Aug
|
FetchJobs.co
|
India

15 Aug

FetchJobs.co

India

About The Company

1Cell.AI Inc. is a pioneering deep-tech startup specializing in precision oncology diagnostics. With a strong presence across India and the United States, the company is committed to transforming cancer detection and treatment through innovative technology and scientific excellence. Backed by cutting-edge research and a bold mission, 1Cell.AI aims to make advanced cancer diagnostics more accessible and affordable, ultimately improving patient outcomes worldwide. The organization fosters a dynamic and team-oriented environment where innovation, dedication, and compassion drive its growth and success.

About The Role

At 1Cell.AI, every patient case is a person navigating a challenging cancer diagnosis. As a Patient Support Associate, you will serve as a vital link between patients, healthcare providers, and internal teams, ensuring a seamless and compassionate experience throughout the diagnostic process. Your role involves managing each oncology case from the initial order to report delivery, maintaining clear communication and meticulous coordination at every step.



This position embodies the core of patient-care coordination within the realm of precision oncology, blending clinical oversight with empathetic communication and relentless follow-through. If you have prior experience supporting patients or coordinating diagnostic services and seek work that truly makes a difference, this opportunity aligns with your aspirations.

Qualifications

1-4 years of experience in healthcare, diagnostics, oncology coordination, patient support, or related healthcare operations.
Educational background in Life Sciences, Biotechnology, Pharmacy, Nursing, or a related field.
Strong emotional resilience to handle sensitive patient and caregiver conversations with empathy, clarity, and professionalism, often during stressful situations.
Proven ability to take ownership of cases, solve problems efficiently, and coordinate effectively across multiple teams.
Excellent

📌 Customer Service Representative (India)
🏢 FetchJobs.co
📍 India

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