Maintain and implement the QMS as per ISO 9001:2015 requirements.
Prepare, maintain and control all quality-related documents and records.
Ensure compliance with SOPs, work instructions, quality procedures and process standards.
Conduct internal quality audits and coordinate corrective actions.
Plan and coordinate supplier/vendor audits and evaluate supplier performance.
Monitor supplier quality issues, rejections and corrective actions.
Handle NCR, CAPA and root cause analysis for internal and customer-related quality issues.
Maintain records for incoming, in-process and final inspection.
Coordinate with production and purchase teams to resolve quality-related issues.
Prepare and maintain inspection reports, quality records, checklists and audit reports.
Track customer complaints, rejection rates and corrective actions.
Ensure proper calibration and maintenance records for measuring and testing equipment.
Support current product development by preparing quality documents, inspection standards and process documentation.
Assist in preparing PPAP, BOM, control plans, process flow and other customer quality documents, wherever required.
Coordinate with external auditors for ISO surveillance/recertification audits.
Ensure timely closure of audit observations, non-conformities and improvement actions.
Monitor quality KPIs and prepare periodic quality reports for management review.
Identify opportunities for continuous improvement and QMS effectiveness.
Ensure proper document control, revision control and retention of quality records.
Conduct quality awareness and basic QMS training for employees.
Support management in maintaining overall quality compliance and ISO 9001:2015 certification.