15 Aug
|
Rajsri Computers
|
Coimbatore
15 Aug
Rajsri Computers
Coimbatore
Company Description Rajsri Computers is a leading technical support provider serving corporate organizations, hospitals, manufacturing companies, colleges, and individual end users in Coimbatore. The company is an authorized partner for major brands including HP, Lenovo, Dell, Acer, and Asus, offering support for desktops, notebooks, printers, servers, and network administration. Rajsri Computers operates a multibrand computer and laptop showroom that provides detailed product information, comparisons, and demonstrations. The organization delivers end-to-end IT solutions as a system integrator, covering laptops and desktops, servers and storage, CCTV, home and office security, and automation services. Team members work in a dynamic environment that combines technical service delivery with customer-focused consulting.
Role Description The IT Support Engineer is a full-time, in office role based in Coimbatore. This role involves providing hands-on technical support for desktops, laptops, printers, servers, and network devices, including installation, configuration, and maintenance.
The IT Support Engineer will diagnose and resolve hardware and software issues, respond to help desk tickets, and ensure timely troubleshooting for corporate, healthcare, education, and individual clients. Daily responsibilities include monitoring system performance, performing routine system administration tasks, supporting CCTV and security systems, and documenting issues and resolutions. The role also includes collaborating with sales and service teams, guiding customers on best practices, and maintaining high standards of service quality and customer satisfaction.
Qualifications
Strong Technical Support and Help Desk Support skills, with experience handling user issues in person and via phone or ticketing systems.
Solid foundation in Information Technology, including hardware, operating systems, basic networking, and peripheral devices.
Proficient Troubleshooting abilities for hardware, s
📌 IT Support Engineer (Coimbatore)
🏢 Rajsri Computers
📍 Coimbatore