Company: AILERNOVA
Website: Ailernova.in
Position: Community & Parent Success Intern
Type: Full-Time Internship
Work Mode: Remote
Stipend: ₹7,000–₹10,000 per month

About AILERNOVA

AILERNOVA is an online education company providing personalized 1:1 Math and Science tutoring to students. We focus on quality teaching, personalized learning, and a strong parent–teacher–student experience.

About the Role

We are looking for a Community & Parent Success Intern who will help manage day-to-day communication with parents, students, and teachers and ensure that classes and follow-ups run smoothly.

This is a hands-on role for someone who is confident in communication, organized, responsible, and comfortable coordinating with multiple people.

Key Responsibilities

Parent Communication

* Communicate with parents professionally through WhatsApp and calls.
* Share class schedules, updates, attendance, and other information.
* Follow up on missed or rescheduled classes.
* Collect parent feedback.
* Handle basic parent queries and escalate important concerns.

Teacher Coordination





* Coordinate with teachers regarding class schedules.
* Follow up on class completion and attendance.
* Ensure teachers share class notes and required reports.
* Track teacher availability and pending tasks.
* Coordinate schedule changes with parents and teachers.

Student & Class Management

* Maintain student and class records.
* Track attendance and completed classes.
* Follow up on irregular classes.
* Assist with demo-class scheduling and student onboarding.

Daily Operations

* Maintain Google Sheets/Excel records.
* Track pending follow-ups.
* Prepare daily reports.
* Ensure key issues are escalated to management on time.

Requirements

* Good communication skills
* Good spoken and written English
* Comfortable communicating with parents and teachers
* Basic knowledge of Google Sheets/Excel
* Good organizational and follow-up skills
* Responsible and punctual
* Ability to work independe

📌 Community & Parent Success Intern (India)
🏢 AILERNOVA
📍 India