Overall purpose of the job:
•Implementation of customer WAN, LAN and Network Security solutions, including wide range of CPE devices
•Maintaining close working relationships with customers and Exponential-e Project Managers in order to reach objectives and ensure a seamless deliveries
•Assisting with lab testing of networking CPEs and solution Proof of Concepts

Key responsibilities for this job:
•Provisioning new WAN services onto the Client NGN Network
•Intermediate-to-Advanced configuration of any networking CPEs, including Firewalls
•Attending technical customer meetings, and participate in conference calls when necessary
•Regular customer communication and progress reporting during implementation
•Troubleshooting any faults that may arise during solution delivery
•Assisting with solution documentation and planning, including network diagrams, migration plans and any other required documents
•Being available to support and execute customer migrations as required, which may sometimes be outside of office hours
•Generate and distribute handover documents to customers,



and peer teams
•Occasional field engineering duties
•Aid in the development of peers through knowledge transfer

Knowledge and experience required:
•Experienced in routing & switching configuration and/or support, ideally Cisco or Juniper/Nokia
•Excellent knowledge of fundamental networking principles, such as switching, routing, subnetting, wireless and PC/Mac network configuration
•Working experience with routing protocols (BGP/OSPF), redundancy protocols (HSRP/VRRP) and switching technologies (STP, VLANs, dot1Q, QinQ)
•Good knowledge of network security, including NAT, UTM and general firewall operations
•Good understanding of access technologies such as Carrier Ethernet, DSL and FTTC
•Must possess positive communication skills, work methodically, be detail-oriented and able to multitask
Knowledge and experience desired:
•Understanding of MPLS/VPLS networks
•Experience with SD-WAN technologies
•Knowle

📌 Solution Implementation Engineer (Thiruvananthapuram)
🏢 IQMatrix Infoways Solutions
📍 Thiruvananthapuram