About the Role
We're looking for a Senior HR Manager who has lived inside a high-volume retail or QSR environment and knows what it takes to keep dozens of stores fully staffed, well-trained and motivated. This is a hands-on, build-and-scale role, not a maintenance one. You'll own the full people lifecycle for our frontline and store-management teams across three cities, and you'll be the person who makes sure our headcount keeps pace with our store rollout without sacrificing quality of hire.
You'll partner directly with the MD, cluster managers and the training function, and you'll bring the systems, discipline and energy needed to run HR at scale across a distributed network.
Key Responsibilities
Talent Acquisition & Workforce Planning
Own high-volume recruitment for store crew, shift leads and store managers across all three cities, building a pipeline that stays ahead of the store-opening calendar.
Build and maintain a sourcing engine (referrals, hyperlocal channels, institutes, gig platforms) that fills frontline roles fast and at the right cost-per-hire.




Forecast manpower needs against the expansion plan and new-store launch timelines.
Retention & Engagement
Tackle frontline attrition head-on — diagnose root causes, design interventions, and bring measurable improvement to retention and tenure.
Run engagement, recognition and feedback mechanisms suited to a young, distributed, shift-based workforce.
Performance, Training & Development
Partner with the Head of Training to ensure every new hire moves through structured onboarding and sign-off gates before going live on the floor.
Drive a transparent performance-management rhythm across stores, including goal-setting, reviews and career pathing for high performers.
HR Operations & Compliance
Own statutory and labour-law compliance across all locations — Shops & Establishments, PF, ESI, minimum wages, contract labour and store-level documentation.
Standardise HR processes, policies, SOPs and the HRIS so the system scal

📌 Assistant Manager Human Resources (Chennai)
🏢 Amadora Gourmet Ice Cream & Sorbet
📍 Chennai