About Us
Rize Labs is building the cross-border payment infrastructure for medical tourism. We help international patients and the agencies that serve them move money across borders seamlessly, transparently, and at a fraction of traditional costs.

What You Will Do
Serve as the bridge between Rize Labs and the medical tourism ecosystem, hospitals, facilitators, and international patient departments
Leverage your existing network and firsthand experience to map how patients discover, evaluate, and pay for treatment across borders
Identify and engage with patient case managers, international patient coordinators, and facilitator agencies to understand their payment pain points and introduce Rize Labs' solution
Conduct patient and facilitator interviews to surface insights that shape our product and go-to-market strategy
Help onboard hospitals and facilitator agencies onto the Rize Labs payment platform
Act as a domain expert internally, translate real-world patient journey knowledge into product and funnel decisions

Must-have experience:




2+ years in a patient-facing role within an international patient department, medical tourism facilitator, or hospital with a dedicated international patient wing
Direct, hands-on experience interfacing with international patients, coordinating their treatment journey, handling their queries, guiding them through hospital admissions, travel, and discharge
Familiarity with the full international patient workflow: initial inquiry, treatment planning, cost estimation, visa/travel coordination, hospital admission, discharge, and post-treatment follow-up
Understanding of how international patients pay for treatment today, wire transfers, currency conversion, advance deposits, and the friction that comes with each

Strongly preferred:
Experience at a medical tourism facilitator company (not just a hospital), someone who has worked on the agency/intermediary side
Existing relationships with international patient case managers, facilitator

📌 Business Development Associate (India)
🏢 Rize Labs
📍 India