Company Description Trade W is a leading multi-asset trading platform with over seven years of industry experience, providing global users with secure, convenient, and efficient access to the financial markets. We offer CFD trading across a wide range of asset classes — including forex, cryptocurrencies, stocks, indices, metals, and commodities — through our intuitive app and web platform.
Launched in 2018 as the flagship brand of Tradewill Global LLC, Trade W was built on a customer-first philosophy and a vision to make trading success more accessible. Today, we continue to grow as a trusted platform, committed to empowering traders worldwide with equal opportunities for success.
We are looking for a Customer Support Executive to join our growing team. This role is ideal for individuals who enjoy client engagement, sales support, and working in a rapid-paced, target-driven environment.
You will play a key role in client outreach, relationship management, and supporting business growth in the Indian market — all while working remotely.
Respond to customer inquiries via live chat promptly and professionally.
Should have atleast 1 years of experience.
Fluent in Hindi and English.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Previous customer service experience.
Financial knowledge is a plus.
Accept rotating shifts, flexibility to work on non-traditional hours including evenings, weekends, and holidays.
Reliable high-speed internet connection and a suitable home office setup.
Skills in help desk tools and CRM software are preferred.
📌 Pracownik w dziale obsługi klienta (India)
🏢 Trade W
📍 India