Client Servicing HOD (India)

Client Servicing HOD (India)

15 Aug
|
Sonar Conectar Media and Entertainment
|
India

15 Aug

Sonar Conectar Media and Entertainment

India

We are an experiential events and design company that transforms spaces into unforgettable brand moments — from mall installations and gamification zones to large-scale corporate events, immersive brand activation, and experiential campaigns. Based in Bangalore, we partner with some of India's most exciting brands to create engaging event experiences and memorable consumer interactions.

⚠ Only apply if you have 7–10 years of Client Servicing experience within an Events / Experiential / BTL agency, including experience leading or heading a client servicing function. This role is exclusively for professionals with agency-side experience in Events, Experiential Marketing, Brand Activations, Exhibitions, Corporate Events, Retail Activations, or Event Production environments.

Profiles from advertising agencies, digital marketing agencies, branding agencies, media agencies, or brand-side marketing teams will not be aligned to this role.

Head the Client Servicing department for events, activations, and experiential projects, and define its strategic direction

Build and manage long-term,



senior-level client relationships across corporate events, BTL activations, and mall decor installations

Act as the primary escalation point and trusted advisor for key clients on all live events

Lead high-value client conversations, negotiations, and strategic proposals for experiential and event campaigns

Drive PAN team engagement, motivation, and alignment with company objectives across events delivery

Own financial performance, P&L;, and profitability across the events client portfolio

Partner with leadership on growth strategy, innovation, and recent business direction for events and activations

Build, mentor, and retain a high-performing client servicing team focused on event execution

Review post-event performance and client feedback, and drive continuous improvement

7–10 years of Client Servicing experience within an Events / Experiential / Brand Activation agency (mandatory

📌 Client Servicing HOD (India)
🏢 Sonar Conectar Media and Entertainment
📍 India

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