Operations Manager — Quick Commerce AVAILABILITY Own how we stay in stock — replenishment within ROL cycles at 90% fill rate across the network.

Experience: 4–8 years · quick-commerce / e-commerce supply-chain preferred

The role

You own availability — the reach lever. On quick commerce, being out of stock is being invisible, so your mandate is simple and hard: keep the product on the shelf. You build and run the replenishment engine so that stock is refilled within ROL (re-order level) cycles at a 90% fill rate across the network and every DC cluster — without stranded inventory or returns eating the margin.

What you'll own

~ Replenishment planning — build and run the DOI (days-of-inventory) and ROL logic at network and DC / cluster level.

~ Inventory management — stock health across dark stores and DCs; the right cover in the right place.

~ Fill-rate & in-stock management — hold 90% fill rate within ROL cycles; drive down stockouts and lost sales.

~ Demand planning / forecasting — with the Category team, translate BAU and festive demand into buy and replenishment plans.





~3PL / dark-store / warehouse coordination — own the SLAs and the operating rhythm with platform and logistics partners.

~ RTO & returns — track and reduce returns / RTO; protect margin and inventory.

What success looks like (first 6–12 months)

~90% fill rate held consistently, with replenishment inside ROL cycles.

~ In-stock % up and stockout rate down across the network and clusters.

~ Healthy DOI / inventory turns — availability without stranded stock.

~ Measurable RTO / returns reduction.

What you bring

~4–8 years in supply chain / operations — quick-commerce, e-commerce, or FMCG distribution experience preferred.

~ Hands-on inventory and replenishment planning (DOI / ROL, safety stock, multi-location).

~3PL / dark-store / warehouse coordination and SLA management.

~ Data-driven and SLA-obsessed — robust Excel / analytics; builds and runs planning models.

Nice to have

Direc

📌 Quick Commerce Operations-Manager (India)
🏢 AppsForBharat
📍 India