Location Country India

Work Location Mumbai

Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.

Overall Purpose of The Job

To provide a high level of Support for the systems within the Group. Communicating with end users and helping to resolve any problems they have.



Work within the structure of the IT department and maintain a professional level of behaviours.

To travel to both vessels and offices when required and provide the necessary support. Work within the Support infrastructure and carry out the duties required from helpdesk support to project support.

Work within the SLA’s of external and internal customers.

Key Responsibilities And Tasks

Supporting all VGroup Business Systems , these include in house applications and off the shelf applications used by VGroup
Strictly adhere to the policies and procedures put in place by the VGroup VMS and IT policy documents.
Provide telephone and remote support as part of the global team and maintaining a qualified manner when dealing with users and peers.
Working with the service desk system to update users during the lifecycle of the request and resolve or escalate as required.
Attending Vessels to provide IT support to the on-board systems. Provide Telephone suppo

📌 Systems Support Officer (Mumbai)
🏢 V Group
📍 Mumbai