We are looking for a dedicated Customer Success Intern to support our high-value accounts and help drive product adoption. You will work closely with our Customer Success team, product management, and technical teams to deliver excellent experiences for our clients.

RESPONSIBILITIES:
- Manage a portfolio of High-Value Accounts and ensure consistent engagement.
- Develop a customer-first approach to understand client pain points and drive better support outcomes.
- Collaborate with cross-functional teams (Product Management, Tech Team, Support) to deliver standard or customized solutions based on client requirements.
- Gain an in-depth understanding of the Unicommerce product and resolve daily queries from the team; conduct training to better equip them to manage client issues.
- Ensure maximum feature adoption through hands-on learning and effective enablement.
- Support upselling and cross-selling opportunities by identifying additional product features, modules, or services that benefit clients.
- Contribute to customer retention efforts by monitoring

📌 Customer Success Intern (Kerala)
🏢 Unicommerce
📍 Kerala