Let's talk spine - because most of India doesn't.

Founded when surgery was the only mainstream solution to back pain, QI Spine emerged with a simple idea: non-surgical recovery should be the first option, not the last resort. Since then, we've built India's only spine-focused medical system - combining the expertise of 250+ specialists with cutting-edge AI tools like Doctor QI, our proprietary diagnostic engine. With 22 clinics across major cities, we've:
Consulted over 2.5 lakh patients
Prevented 15,000+ unnecessary spine surgeries
Achieved a 93% recovery rate - among the best in the world

Our mission
To help people recover from back, neck and joint pain with accurate diagnosis and advanced technology- keeping surgery the last option.

About the Role:
Key Responsibilities
Handle outbound calls with patients and prospective customers generated through digital and marketing channels.
Understand patient concerns, requirements and treatment expectations through effective questioning and active listening.
Educate patients about QI Spines treatment approach,



consultation process and available treatment options.
Schedule and coordinate consultations with the appropriate clinic/doctor.
Follow up with leads at different stages of the patient journey to improve conversion.
Counsel patients on the value and perks of recommended treatment plans.
Address objections related to treatment, pricing, timelines and other concerns professionally.
Convert qualified leads into consultations and treatment enrolments while maintaining a patient-first approach.
Maintain accurate lead, follow-up and conversion records in CRM/software.
Coordinate with clinic, clinical and operations teams to ensure a smooth patient journey.
Track individual performance against daily, weekly and monthly sales targets.
Prepare and maintain daily sales and conversion reports.
Build long-term relationships with patients and ensure a positive experience throughout their journey.
Qualifications & Skills
Gradu

📌 Inside Sales Executive (Mumbai)
🏢 QI Spine
📍 Mumbai