Senior AI Automation & Business Systems Engineer

Location: Gurugram, India

Company Description

Fête Events is an award-winning luxury event design and management company with over 13 years of experience and more than 40 international accolades. Trusted by global brands, government entities and high-profile clients, including Victoria Beckham and Mercedes-Benz, we create extraordinary weddings, corporate events, galas and bespoke experiences across the world.
With an in-house creative, production and operations team supported by a 30,000 sq. ft. production facility, we manage every stage of the event lifecycle—from strategy and design through to flawless execution.
As we continue to scale, we're building an AI-first operating system that will transform how we sell, manage and deliver events. We're looking for an exceptional engineer to help build that future.

Role Overview

This is not a traditional IT support or CRM administrator role.
We are looking for a Senior AI Automation & Business Systems Engineer who will architect and build the technology backbone of Fête Events.




Working directly with the founders, you will analyse business processes, identify automation opportunities and build intelligent systems that reduce manual work, improve operational efficiency and create exceptional client experiences.
Your first priority will be transforming our GoHighLevel CRM into a fully automated sales and client management platform. From there, you will design and implement AI-powered workflows across every department of the business—including Sales, Client Experience, Project Management, Operations, Finance and Reporting.

Key Responsibilities

GoHighLevel CRM

Architect, optimise and maintain our GoHighLevel CRM
Design sales pipelines and chance stages
Create intelligent tagging and lead routing
Build automated follow-up sequences
Configure email, WhatsApp and SMS automation
Automate client onboarding workflows
Build dashboards and reporting
Improve CRM performance

📌 AI Automation (Gurugram)
🏢 FETE EVENTS
📍 Gurugram