Job Description
- Implementation, customization, and administration of a suite of Zoho One applications including ZOHO CRM, Books, Analytics, Creator, Projects, Desk, etc.
- Work with the support team to resolve any reported issues, track issues and provide periodic updates.
- Work experience with Zoho Creator and developing apps using it.
- Develop custom CRM features and widgets and functionalities in support of customer needs.
- Support to complete projects independently and successfully.
- Use various strategies and tools to provide effective solutions to customers concerns.
- Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
- Promptly following up on service requests and providing customer feedback.

Requirements
- Minimum 2 years of experience implementing Zoho products.




- Good to have experience in Deluge Scripting, API Integration with Zoho Apps, JavaScript, HTML, CSS, React, PHP and SQL.
- Should have experience in Apps: Zoho CRM, Zoho Books, Zoho Creator, Zoho Flow, Zoho Analytics, Zoho Desk and Zoho Marketing apps.
- Should have Certifications: Zoho CRM and/or Creator (Highly Preferable)
- BS degree in Information Technology, Computer Science or relevant field.
- Familiarity with remote desktop applications and help desk software.
- The ability to deal with multiple requests without being overwhelmed.
- The ability to remain skilled under pressure.
- Superb work ethic and a growth mindset.

📌 Zoho Developer (Mumbai)
🏢 ITP Media
📍 Mumbai