Job Summary To maintain high quality in capturing details as per the request received in eBBS and other TP systems where-ever applicable and driving the same across the team To manage the relationship between In-country COBAM teams and the business units as well as between other team members Ensure that the SLA is met Maximizing the productivity of the team Compliance with all relevant Group Policies related to CLM Ops CDD as applicable Compliance with Group Operational Risk procedures To ensure error free work with no operating losses Assist in coordinating facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit Accurate making checking verification of all on-boarding maintenance activities Ensure CDD is approved while a client is on-boarded and for any maintenance requests Ensure preprocessing activities are carried out as per the laid down guidelines and DOI is adhered Accurate preparation timely submission of data for MIS purposes To actively participate in BCP DR and any other UAT Ensure proper updating on completion status of daily instructions and submission of EOD Adhering to laid down Operating Procedures and Group Risk Policies at all times Ensure that productivity MIS is updated accurately and immediately after the completion of processing the respective transaction Ensure that Key Control Standards are adhered to Ensure the smooth running of CLM Ops at all times by effective supervision Accurate updating of control sheets and ensuring EOD controls are in place Ensure staff performance is monitored on a continuous basis and feedback provided at regular intervals Ensure that knowledge on systems and procedures is updated by keeping track of periodical circulars and other instructions issued Ensure timely escalation to Management of any exception noticed related to work and setting To report unit s OR issues and losses to Line Manager Upholding the Values of the Group and Company at all tim

📌 Team Leader (Chennai)
🏢 Standard Chartered
📍 Chennai