Job Description

Customer Care Executive / Telecaller

This role at JIVA AYURVEDA is for a Customer Care Executive / Telecaller who will engage directly with customers, handling inquiries and showcasing basic selling skills. You'll need excellent verbal and written communication, a customer-centric approach, and a positive attitude to effectively assist customers, particularly those using online shopping portals and digital payment platforms.

Key Responsibilities
- Customer Interaction: Deal effectively with customers, addressing their needs and providing excellent customer service.
- Communication: Utilize solid verbal and written communication skills to interact clearly with customers.
- Sales:



Apply basic selling skills during calls to drive sales.

Qualifications
- Good verbal and written Communication Skills (no mother tongue influence issues).
- Proficiency in customer dealing, including knowledge of customer service principles and online shopping portals.
- Basic computer knowledge and typing skills.
- Good interpersonal skills, including a positive attitude and negotiation abilities.
- Sales-driven with basic selling skills on calls.
- Strong listening skills.
- Awareness of digital payment platforms

📌 Customer Care Executive (Faridabad)
🏢 Jiva Ayurveda
📍 Faridabad