At BT International our purpose is to keep the world connected As part of BT we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world s leading multinational businesses and organisations Our customers trust us to safeguard their data drive their digital transformation and keep their businesses running With colleagues on the ground across the world and supporting customers wherever they need to operate BT International offers a truly global experience Whether it s about providing cloud connectivity helping organisations collaborate or enabling innovation in cybersecurity and digital services you ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI If you have the drive and ambition to make an impact on a global stage BT International is where it happens Why this job matters The Network Technician 3 assists in the delivery of hardware configuration and fiber connectivity of interdependent scaling projects across several client locations What you ll be doing 1 Delivers critical customer technical support for network hardware and infrastructure development 2 Executes across technical areas including systems requirements data analysis engineering systems design systems development computer programming systems testing and deployment quality assurance configuration management and systems documentation 3 Analyses user interfaces maintains network hardware and software performance tuning analyses workload and computer usage maintains interfaces with outside systems and analyses proposed system modifications and upgrades 4 Defines the problem and develops system requirements and specifications 5 Prepares required documentation including program-level and user-level documentation enhances existing software systems 6 Manages work and priorities through ticketing system and workflow 7 Collaborates with various stakeholders to remove project obstacles 8 Troublesh

📌 Service Reliability Engineer (Gurugram)
🏢 BT
📍 Gurugram