The Global Network SONG Practice | Platforms - Salesforce

Join our team of GN SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change.

Practice: GN SONG Platforms - Salesforce (Service) I Areas of Work: Salesforce Business Analyst/Functional Consultant - SFDC | Level: Senior Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad, Kolkata | Years of Exp: 12 to 18 Years

Explore an Exciting Career at Accenture

Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative setting spark your interest?

Then, this is the right place for you Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting’s Global Network SONG practice.

The SONG practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing,



sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing, Sales, and Services These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.

You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following
- Spearhead the design and enhancement of customer service experiences on Salesforce, ensuring they align with client objectives.
- Serve as a trusted advisor to clients, providing expert guidance on Salesforce strategy, architecture, and implementation.
- Lead the creation of compelling busin

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