Skill required Payroll - Payroll Process Design Designation Payroll Operations Associate Qualifications Any Graduation Years of Experience 1 to 3 years About Accenture Accenture is a global qualified services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do Job Role Purpose of the Job This role provides client services for Payroll Admin to ensure tasks are completed correctly and resource efficiencies are maintained It involves working closely with Delivery Services Management to identify and escalate client issues obtaining and confirming pending information documentation and adding and amending transaction information to client systems to maintain current visible HR records for the client Primary Responsibilities Accountabilities o Read understand and analyze client processes as per the business rules o Execute the full range of the process accurately and timely as a hands-on processor o Escalate issues and seek advice when faced with complex issues problems o Follow Work Instructions while processing o Highlight any anomalies in Work Instructions process documentation to the SME Leads o Participate in client conference calls where required and manage appropriate documentation o Perform Root Cause Analysis on issues faced and suggest appropriate corrective action for current remediation and future control o Propose process improvement ideas to reduce time improve accuracy or enhan