Job Title: Customer Service Associate

Location: Believers Destination, Magnus Tower, Sector-73, Noida

Work Timings: 9 AM TO 6 PM

Preferred Candidate: Residing with family in Noida, greater Noida or Nearby

Key Responsibilities
- Handle inbound and outbound calls professionally.
- Communicate clearly and courteously with students and parents.
- Guide and assist students through processes (calls/chat/support tools).
- Maintain and update data records accurately.
- Prepare daily and weekly reports.
- Use MS Excel for basic data management (filters, formatting, tracking sheets, etc.).
- Assist in scheduling, coordination, and administrative tasks.
- Support day-to-day operational activities to ensure smooth workflow.
- Escalate issues to the management team when necessary.
- Provide basic technical support (login assistance, form updates, minor troubleshooting).





Required Skills & Qualifications
- Minimum of 0-1 years of experience in customer service.
- Strong communication skills (verbal and written).
- Valuable command over MS Excel and basic computer operations.
- Ability to handle multiple tasks with attention to detail.
- Pleasant personality and customer-centric approach.
- Basic technical understanding is a plus.

Preferred Candidate Profile
- Based in Noida, Greater Noida, or nearby regions.
- Immediate joiners preferred.
- How to Apply: Interested candidates can share their updated resumes at [email protected] with the subject line “Application for Believers Destination- POSITION" or apply via LinkedIn.

📌 Customer Support Associate (India)
🏢 Believers Destination
📍 India