About Noguilt: Noguilt is a multi-brand wellness group dedicated to transforming lives through personalized diet, fitness, and lifestyle programs. Alongside its core services, the company operates a growing nutraceutical portfolio offering health-focused products such as teas, chocolates, proteins, GLP-1 capsules, and is expanding into injectable solutions. Backed by a team of qualified doctors , nutritionists, fitness experts, and behavioral coaches, Noguilt combines science-driven approaches with technology and empathetic support to deliver sustainable outcomes.

About the role:
We are looking for a Customer Service Executive to build and preserve trusting relationships with our
customers. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams, and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and robust problem-solving skills.

Specifically, this role will involve:
Serving customers by providing service information and resolving service problems




Attracting potential customers by answering service questions
Maintaining customer records by updating clients' information
Resolving service problems by clarifying the customer’s complaint, determining the cause of the problem, explaining the best solution to solve the problem, and following up to ensure resolution
Contributing to team effort by accomplishing related results as needed
Gaining solid knowledge of competitors

An ideal candidate will have:
Experience as a client relationship manager (Freshers can also apply)
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset

Qualifications:
● BSc/BA in Business Administration or a similar field

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